Privacy Policy

Introduction

At PureBridge Metairie Deck Builder, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

Information We Collect

We collect information that you provide directly to us when you request a quote, schedule a consultation, or hire us for services. This may include:

• Your name and contact information (phone number, email address, mailing address)
• Property details and project requirements
• Payment information for billing purposes
• Communication preferences

We may also collect information automatically when you visit our website, such as your IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Provide estimates and quotes for your project
• Schedule and complete deck building services
• Process payments and maintain billing records
• Communicate with you about your project
• Send you service updates and important information
• Improve our services and customer experience
• Comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (such as payment processors or scheduling tools)
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of our customers or others
• With your consent or at your direction

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no internet or electronic storage system is completely secure, so we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project records are typically kept for several years after completion for warranty and business purposes.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

PureBridge Metairie Deck Builder

150 Ridgeway Dr, Metairie, LA 70001

Phone: (504) 977-0328

Email: info@metairiedecks.com